Syracuse Real Food Co-op

Great Idea: Survey Method Helps Share the Task of Board Policy Monitoring

From May 2011
Georgette Nicolaides of Syracuse Real Food Co-op

At the Syracuse Real Food Co-op in Syracuse, New York, a quiet technological revolution is taking place that is helping the board use its time effectively as they work through the tasks of evaluating policy and auditing their performance. They are using the easy-to-use survey program Survey Monkey to do board policy monitoring. Each month a different board member is in charge of certain salient parts of their policies, and launches a survey for whether they think something needs improvement or not. The assigned board member shares those results in a summary with the whole board.

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