The cooperative difference can be your competitive advantage. Cooperative Service Training is a transformational workshop that goes beyond one-size-fits-all customer service trainings to address the needs of co-ops to grow membership, increase engagement, and provide staff with tools to understand and model the cooperative difference.
Skill-building activities, small group discussions and facilitator presentations provide targeted training and education for staff that will empower them to represent the mission of the co-op in all their customer service interactions, improve operations and create a distinct competitive advantage.
Cooperative service training will focus on:
Operational and Financial Improvement
Marketing and Brand Strategy
5/5/18 - Kalamazoo, Michigan
7/14/18 - Buffalo, New York
9/22/18 - Minneapolis, Minnesota
9/29/18 - Sacramento, California
10/6/18 - Portland, Oregon
10/13/18 - Keene, New Hampshire
10/20/18 - Philadelphia, Penn.
10/27/18 - Madison, Wisconsin
It is a great resource for understanding all of the particulars of good governance - from agenda planning to policy templates, you can find it all in our Library.VISIT THE LIBRARY