Improve Operations


Hiring and Training

Hiring Department Managers and Key Staff

Having the right people in the right positions is the foundation of success.

Our consultants support hiring the right department manager and key staff by providing the technical knowledge to assess your candidate’s skills. We conduct phone interviews of candidates for management positions to assess technical skills including managing sales growth, margin, labor and inventory. We will provide an assessment of current skills and if desired, topics and resources for training.

  • Review resumes and applications; make recommendations for interviews
  • Interview top candidates
  • Assess technical and management skills
  • Develop training plans

Management and Staff Training

Your staff is one of your co-op’s greatest assets. Enhancing your staff’s skills will lead to current and future excellence in your business. Our consultants can provide on-site or web-based training tailored to meet your needs.

  • Develop process for goal setting and monitoring
  • Enhance merchandising
  • Support effective supervision
  • Strengthen team building
  • Operational education and development program to grow your own managers
  • Provide trainings and workshops:

Associated Consultants

Jeanie Wells

Capacity Assessment, Transitional Planning and Coaching

Mel Braverman

Operational and Financial Improvement

Melanie Reid

Employee Surveys, Human Resources Systems, Tools and Training

Associated Case Studies

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