The cooperative difference can be your competitive advantage. Cooperative Service Training is a transformational workshop that goes beyond one-size-fits-all customer service trainings to address the needs of co-ops to grow membership, increase engagement, and provide staff with tools to understand and model the cooperative difference.
Skill-building activities, small group discussions and facilitator presentations provide targeted training and education for staff that will empower them to represent the mission of the co-op in all their customer service interactions, improve operations and create a distinct competitive advantage.
Cooperative service training will focus on:
Operational and Financial Improvement
Marketing and Brand Strategy
10/20/18 - Philadelphia, Penn.
10/27/18 - Madison, Wisconsin
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